pencilIN
Create, view, update, and cancel with clear lifecycle control.

Module focus

Booking progress & management
Easily create, update, and manage bookings from start to finish. Follow each appointment as it moves from planned to completed, with clear stages like draft, confirmed, in progress, and finished, so your whole team always knows what is happening and what is coming next.
Availability & location profiles

Set when your team is available and tailor booking settings for each location. Add working hours, breaks, and exceptions like holidays or time off, so every site shows accurate availability while still following your overall business standards.

Rules, exceptions, and configuration per account and location.
Reschedule requests with approvals plus omni-channel communications.
Reschedule, messages, and payments
Give clients the flexibility to request changes to their bookings, with simple approve or decline options for your team. Keep all messages in one place across app, SMS, and email, and stay on top of payments so nothing gets missed and everything is easy to manage.
Automatic owner share at the point of sale for larger clinic networks.

Module focus

Franchise revenue split
Automatically split revenue between locations and franchise owners without manual calculations. Set your agreed percentages and let the system handle the rest, so payments are shared correctly and your finance process stays simple as you grow.
Reviews & internal communications

Collect customer feedback and keep private notes in one place for every booking. See what clients are saying, share updates within your team, and keep everyone aligned to deliver a better experience every time.

Customer feedback and private comments tied to the booking record.
Works with your wider TeamworX stack out of the box.
Platform integrations
Connect your bookings with the rest of your system so everything works together seamlessly. Link documents, forms, payments, and dashboards to each booking, giving you a complete view of every client journey in one place.
Integrated diaries, workflow automation, and notification schedules.

Module focus

Calendar, workflow & reminders
Keep your schedule organised with a clear, easy-to-use calendar. Automate what happens around each booking and send reminders at the right time, helping reduce missed appointments and keeping everything running smoothly.
pencilIN public bookings

Let customers find your business, choose a time, and book in just a few steps. They can browse your profile, select the right service, pay securely, and manage their bookings, all through a smooth and easy experience.

The customer-facing app for discovery, slot selection, and payment.
Booking Highlights
Operations that run quietly in the background
with a public booking experience that feels on-brand.

How TeamworX Bookings and pencilIN work together for premium clinics, multi-site groups, and franchise-style revenue control.

Revenue & growth

Clear finances across locations

Set how revenue is shared across your business and let the system handle it automatically, so payments are accurate and you spend less time chasing what is owed.

pencilIN

A smooth online booking experience

Let customers find your business, choose a time, and pay with ease, all through a clean, branded experience that reflects your business.

Day-to-day operations

Everything around a booking in one place

Keep messages, schedule changes, payments, and feedback together so your team always has the full picture for every booking.

WHY TEAMWORX

Why clinics choose teamworX over generic booking tools

teamworX is built for clinics that need more than just a basic booking system. From handling revenue splits automatically to bringing your reviews into one place and delivering a premium booking experience through pencilIN, everything is designed to support growing, high-quality clinic groups. While the features show what the platform does, this is where it truly stands out in helping your business run smarter and look more professional.

Why choose us over other booking systems

  • Franchise revenue split across locations

    Define owner percentages once and route funds automatically when bookings are paid. Built for multi-site clinics and franchise networks without spreadsheet reconciliation.

  • Google Business Profile reviews inside TeamworX

    Monitor and respond to reviews where your team already works, connected to bookings and operational context.

  • Luxury bespoke branding with pencilIN

    A polished, on-brand booking portal, themed journeys and a premium client path from discovery through confirmation.

Reduction in no-shows

Automated reminders, clearer confirmations and defined cancellation policies reduce no shows.

0%

Saved on admin each week

One booking timeline across status, comms, and payments cuts repeat handling so teams reclaim focused hours.

0 hrs/week

24/7 booking acceptance

Customers book when your desk is closed; staff focus on delivery while the portal handles discovery → slot → payment.

Booking licences

User-based plans that grow with your business

Pay only for the booking seats you need today. Add or remove users anytime: pricing adjusts with your team, not a fixed bundle you outgrow.

1 booking seat

Pro for the price of Basic

47 spots left

Lock it in for a yearMonthly billing only

Basic

Solo practitioner

£9.99 /month

Key features included

  • pencilIN client booking portal
  • 1 booking seat
  • 1 company admin account
  • Automated payment transactions(2.50% per payment transaction (rate may vary depending on payment method))
  • Automatic deposit payments
  • Booking lifecycle(draft to completed)
  • Availability & working hours
  • Reschedule requests(approve / decline)
  • App notifications
  • Email notifications
  • Calendar, reminders & workflows
Most popular
Pro for the price of BasicLimited time only

Pro

Solo practitioners & small teams

£34.99 /month

£9.99 /month

Pro for the price of Basic

✓ Save £25.00

Everything in Basic, plus:

  • Per-location profiles & exceptions
  • SMS notifications
  • 300 SMS segments per month
  • Auto-charge late cancellations & no-shows
  • Custom company branding(pencilIN)
  • Reviews & notes on booking records
  • Google Business Profile reviews in TeamworX
  • TeamworX module integrations

Flexible licensing: add or remove seats anytime.

Enterprise

Multi-location & growing clinics

£299.00 /month

Requires 5+ booking seats

Everything in Pro, plus:

  • Franchise / multi-location revenue split
  • Automated franchise fee collection
  • Flexible seats across locations
  • Subcontractor seats for room renters & visiting professionals(add-on from £9.99 / month each)

Flexible licensing: add or remove seats anytime.

Total to pay

Plan
Pro
Booking seats
1
Billing
Monthly
Pro licence (1 seat)
£34.99
Promotion: Pro for the price of Basic (−£25.00)
£-25.00
List price
£34.99
Promotion savings
−£25.00

Total £9.99 /month

Frequently Asked Questions

Your Questions Answered, Your Solutions Delivered

What is pencilIN and who is it for?
pencilIN is the public booking portal. Patients and clients use it to find your organisation, review locations and services, move through a multi-step booking path, take a slot, pay, and receive confirmation, without your staff re-keying details into a separate system.
How does franchise or revenue split work for clinic groups?
You define split rules (for example a percentage of each paid booking). When a client pays, the system can automatically allocate the agreed share to the network or franchisor, supporting larger multi-site and franchise clinic models with less spreadsheet work.
Can this booking experience be branded for premium clinics?
Yes. pencilIN is designed to support a bespoke branded booking flow so your clients experience a premium journey from discovery through confirmation and payment, while your team keeps full operational control in the back office.
Which TeamworX modules does Bookings connect to?
Bookings and pencilIN are designed to work with TeamworX dashboards and widgets, document management, forms, and the payment and billing module so a single patient or client journey is reflected consistently across your operation.
How are booking communications and reschedule requests handled?
Reschedule requests are tracked with approve or reject decisions. Communications for app, SMS, and email can be associated with the booking, giving staff a full timeline and reducing the risk of miscommunication with clients.
How quickly can TeamworX Bookings be implemented for a private clinic?
Implementation timelines depend on your setup, but the module is designed for structured onboarding with configurable workflows, booking states, and branded client journeys so clinics can go live with controlled rollout rather than disruptive change.
Can TeamworX Bookings replace generic appointment tools for multi-location clinics?
Yes. TeamworX is built for operational depth, including multi-location governance, integrated communications, payment-aware records, and links to other modules such as documents, digital forms, dashboards, and reporting.
Does TeamworX support branded online booking and client self-service?
Yes. pencilIN delivers a branded online booking flow where clients can discover services, choose slots, complete payment steps, and manage their bookings while your team retains operational control.
How is Bookings pricing calculated?
Bookings licences are based on the number of booking seats your team needs. Choose Basic (1 seat only), Pro (1 to 4 seats, including solo practitioners), or Enterprise (5+ seats), billed monthly or yearly. Yearly plans include two months free. You can add or remove seats over time. Enterprise pricing starts at £299 per month for 5 seats, with additional seats at £39 per month each. Pay-as-you-go add-ons also apply for extra SMS and subcontractors. Payment transaction fees apply on automated payments (the rate may vary depending on payment method).
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